Terms and Conditions
Corporate and group bookings
Full payment required on booking
Cancellation 28 days or more before event date – 90% refund (10 % administration fee)
Cancellation within 14 days of event - 50% refund
Cancellation within 7 days of event - 25% refund
If less than 7 days, no refund is possible
Individual and one to one sessions
Cancellation within 14 days or less of a session - 50% refund.
Please note that if you begin a term and decide not to continue, no refund is possible
Health Steps by Julia Mitchell reserve the right to cancel and amend dates as necessary. If you are unable to make the amended date a full refund will be provided.