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Terms and Conditions

Cancellation Policy

Corporate and group bookings

Full payment required on booking

Cancellation 28 days or more before event date – 90% refund (10 % administration fee)

Cancellation within 14 days of event  - 50% refund

Cancellation within 7 days of event  - 25% refund

If less than 7 days, no refund is possible


Individual and one to one sessions

Cancellation within 14 days or less of a session - 50% refund.

Please note that if you begin a term and decide not to continue, no refund is possible


Health Steps by Julia Mitchell reserve the right to cancel and amend dates as necessary. If you are unable to make the amended date a full refund will be provided.

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